Stock Up Today – Avoid the Lunar Holiday Rush!

5 Things That are Killing Your Customer Experience in eCommerce (and What to Do Instead)

The low barriers to entry in eCommerce make it easy to set up a store & get selling. But the customer experience you offer online matters just as much as it does in physical retail. Vend looks at the top 5 things that can damage the customer experience on your site and what you can do to fix them.

Read Brand Story

August 5, 2019

more from... Community

  • Hola Mijas Bonitas: Stationery Celebrating the Beauty of Diversity

    "I want adults, children to see themselves in these cute characters." Claudia, owner of Hola Mijas Bonitas

    April 25, 2021

  • Zoologia Kidswear: Wearing A Heart for Wildlife on Your Sleeve

    "We are responsible for passing down a better future to [our] children and losing no more biodiversity," Zoologia

    April 21, 2021

  • Gentleman Farmer: Skincare & Grooming for Values-Driven Men

    "As we grow, we want to develop content about sustainability through an agricultural lens[...]" - Maude, Founder of The Gentleman Farmer

    April 17, 2021

  • kimber elements: Artisan Jewelry Crafted by Indigenous Women

    "When women are economically empowered, the environment is better managed, human-wildlife conflict is reduced, and community member livelihoods are improved." Kimber, founder of kimber elements

    April 12, 2021

  • This Idea: Designing Gnarly Sustainable Clothing

    "We wanted to have good quality clothing that was sustainably sourced, but not crazy expensive for people to have" Danni & Jessie, founders of This Idea

    April 11, 2021

  • MCreativeJ: Modern Embroidery That’s On Point

    “I love using texture and color, which has drawn many makers to my work and inspired them to give embroidery a try.” – Melissa, founder of MCreativeJ.

    April 9, 2021